IXNOC - Cloud Webhosting & CyberTech Intelligence Privacy Policy

1. Introduction

At IXNOC - Cloud Webhosting & CyberTech Intelligence ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services (the "Services").

By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policy, please do not use our Services.

2. Information We Collect

We collect the following types of personal data to provide and improve our Services:

• Personal Information: Name, email address, billing address, phone number, and other contact details you provide when registering for an account or contacting us.
• Account Information: Username, password, account settings, and preferences.
• Payment Information: Billing information, credit card data, or PayPal account details for processing payments. We do not store sensitive payment data; third-party payment providers process these transactions securely.
• Technical Data: IP address, browser type, operating system, device type, and other technical data necessary for the operation of our Services.
• Usage Data: Data on how you interact with our Services, including pages visited, usage patterns, and system performance.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To process and manage your hosting, domain registration, and other services.
• Communication: To send account updates, billing notifications, service-related communications, and marketing information (unless you opt-out).
• Billing and Payment: To process payments and issue invoices for our Services.
• Legal Compliance: To comply with legal obligations, such as fraud detection, security, and dispute resolution.

4. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal data.

• Your Rights under GDPR:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data.
  • Right to Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
  • Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your data in specific situations (e.g., for direct marketing).

  To exercise these rights, please contact us using the information in the Contact Us section.

• Data Processing: We act as the data controller for the personal data we collect. We process your data based on the following lawful grounds:

  • Consent: When you provide consent (e.g., for marketing communications).
  • Contract: When processing is necessary to fulfill our contract with you (e.g., providing hosting services).
  • Legal Obligation: To comply with legal or regulatory obligations.

5. CCPA Compliance

If you are a resident of California, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. These rights include:

• Right to Know: You can request to know what personal data we have collected about you and the purposes for which it was collected.
• Right to Delete: You can request that we delete your personal data, subject to certain exceptions (e.g., for compliance with legal obligations).
• Right to Opt-Out: You have the right to opt-out of the sale of your personal data. We do not sell your personal data to third parties.
• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at [support@ixnoc.com]